Tenant Engagement Platform

An innovative online system for Housing Associations and Housing Trusts to increase and sustain resident engagement.

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Tenant houses
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Resident engagement system

Provides social housing tenants with new opportunities to engage in their communities. Enables Tenant Resident Associations (TRAs) to collaborate online to self-manage local issues.

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Online STAR surveys

Create ad hoc, event triggered (e.g. following a repair), or recurring online surveys such as an annual Survey of Tenants and Residents (STAR).

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Stimulates channel shift for Housing Associations

Increases tenant engagement and reduces pressure on traditional channels with online chat, discussions and blogs in a safe and secure digital platform.

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Delivers valuable insight on tenant engagement

Infographic-rich dashboards and CSV extracts enable easy analysis of resident engagement, opinion and satisfaction: overall, by demographic or by locality.

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It’s more than a product - it’s an engagement platform

Our tenant engagement system is superbly flexible and can be tailored to your exact requirements - including your desired branding and look and feel.

Benefits for your

  • Efficient interaction with tenants, Residents’ Associations and stakeholder groups
  • Supports the work of Resident Involvement Officers
  • Increased approachability for your housing association
  • Easily demonstrate ‘you said’ and ‘we did’ to residents
  • Address tenant concerns before they escalate
  • Encourage community self-management and collaboration
  • Increase resident satisfaction and trust
  • Seamlessly assess tenant engagement by demographic, community and locality
  • Showcase resident participation success stories to inspire others
  • Secure, cloud solution with a simple licence model representing excellent value
  • Residents feel they have a voice and their opinions are valued
  • Greater opportunity for resident involvement and participation
  • Increased sense of empowerment and pride in their local community
  • Greater resident awareness of upcoming events and current initiatives
  • Better ability for tenants to collaborate to improve their local area
  • Recognition for contributions made through integrated rewards system
  • Easy access to online help and support resources
  • Syndicated login option for easy sign-up
  • Customised activity feeds based on resident locality and interests
  • Fully responsive platform optimised for smartphones

Get in touch

If you’re a Housing Association or Housing Trust seeking to increase engagement with Residents’ Associations, Tenant Boards and Estate Forums - we’d love to hear from you.

Enquire now