The best digital experiences come from getting to know your users, so that’s what we do. From online surveys to face-to-face engagement - we do it all.
During Discovery we’ll meet face-to-face to gain the best possible understanding of your objectives and to get to know your project inside and out and backwards.
It’s a great opportunity for creativity and ideas generation - and we’ve got a stack of great resources to maximise effectiveness and make the process fun, engaging and insightful.
We’ll work with you during Discovery to identify different types of user and their needs.
We’ll drop these into handy summary persona cards which we’ll use as a point of reference throughout the project to ensure your development stays true to user needs.
We also plan and map user journeys to ensure the finished article is a pleasure to use.
It’s always best to engage directly with end users if you have the opportunity.
We’re got bags of experience planning and delivering everything from online and telephone surveys to focus groups and stakeholder engagement sessions.
As part of this service we provide reports that clearly identify trends and preferences alongside our professional recommendations.
Why not contact us for an informal chat with a member of our friendly team