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Unlimited referrals to an unlimited number of partner organisations

Theseus: Referrals Management can manage everything from simple inbound referrals to complex referral ecosystems with 100s of different organisations.

The flexible nature of the product supports centralised ‘hub-and-spoke’, distributed or outsourced delivery models.

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Flexible solution to referrals management solution

Theseus: Referrals Management enables partners to send or receive referrals, or both.

We know referral networks can be complex – that’s why Theseus: Referrals Management supports advisors by suggesting appropriate referrals based on your locally-defined rules.

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Easily collect and share referral outcomes

Easily share outcomes and feedback across the referral network.

Theseus: Referrals Management has built-in inter-agency reporting (subject to client consent) to enable referring organisations to understand outcomes of referrals made.

How Theseus: Referrals Management works

1 Refer anyone, anytime, anywhere

A pharmacy somewhere in Healthyshire: a Pharmacist explains to a patient that there may be weight loss options they've not considered
A pharmacist completes a referral on a tablet device

2 Manage with ease and confidence

Moments later at the Healthyshire Hub: a caseload worker asks the patient how they'd describe their health
The patient says they don't get as much exercise as they used to
5 minutes later, referral lands at Walk for Health: a notification goes off on a mobile device
Walk for Health contact the patient, who agrees to meet them

3 Realise success, record, reward

A few weeks later, walking with new friends: the patient feels great to be active again
Walk for Health record a successfull outcome
This is also received by the Healthyshire Hub
This is also received by the pharmacy

Securely receive self-referrals and professional referrals

Supports a broad range of single service or holistic referral interventions. Accept online referrals straight onto caseload through a secure interface that can be integrated with your service’s website.

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Customisable referral assessment processes

Referral assessment processes are customisable to support holistic health and wellbeing interventions and inter-agency referrals between health and wellbeing hub advisors, social prescribing link workers, health professionals, service providers and VCSEs.

Theseus: Referrals Management comes with a comprehensive range of common assessment tools for integration into assessment processes, such as Q-Risk2 and AUDIT.

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Delegated account management for referral agencies

Theseus: Referrals Management empowers partner providers to create and manage their own user accounts, eliminating administration overhead for your team.

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Integrated consent model for inter-agency referrals

Theseus: Referrals Management features a GDPR-ready client-by-client consent model to control data sharing between partner agencies in accord with the wishes of the citizen.

Illustration indicating 'consent' showing a mobile device with icons around it
Illustration of a server rack, with icons around it denoting securityIllustration depicting a custom process and workflowIllustration of a connected network of user avatarsIllustration indicating 'consent' showing a mobile device with icons around it

Perfectly tailored to your unique service model

Theseus supports hub and spoke models, and any combination of in-house delivered, outsourced and distributed services. If you need to add another service with different caseload requirements, Theseus enables you to do this easily and cost effectively.

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Robust and secure caseload management

Theseus is a proven platform for District, County and Metropolitan use. No more messy and incomplete paper trails – Theseus enables you to store all client information in a secure unified system.

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Talk directly to a great team

Our Theseus team are friendly, knowledgeable and experienced. If you need to speak to someone about a support ticket we’re always available Monday to Friday, 8.30 to 5pm – and we’ll answer within 3 rings!

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Enquire today and find out how Theseus solutions can empower your organisation to deliver better integrated health and wellbeing provision in your locality.

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