Service Directory

Our versatile and engaging directory of services connects citizens with community assets and activities in your locality.

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Professional, citizen-focused service directory

Our directory of services is different to other offerings. It’s designed from the ground-up to maximise citizen engagement and ease of use. It’s location-aware and has a built-in wizard that makes finding services and activities a doddle.

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Your directory - your design and brand

The service directory is fully responsive so it works great on all devices, including smartphones.

Its look and feel can also be fully customised to your brand and vision by our talented team of designers.

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Easy population, on-boarding and management

The service directory empowers providers to manage their own accounts and directory profiles.

There’s an integrated verification process for new listings as well as a secure password reset feature to minimise admin.

Engaging service directory profiles

It’s easy for providers to create engaging profiles in our service directory. Providers can upload profile images, pin their location on a map and categorise their service or activity with tags.

If you already have an offline database we can also offer a bulk import service to get your directory up and running quickly.

GDPR compliance

Upload your organisation’s privacy policy and terms of use.

Our service directory also has granular consent capture for providers and citizens in accord with the requirements of the Data Protection Act.

Reporting dashboard

A data dashboard enables directory administers to review statistics on the popularity of provider entries contained within the service directory.

The reporting dashboard has an integrated filter to enable statistics to be reviewed over a time-period such as day, week, month or custom range.

Extendable with a referrals ecosystem

Our service directory can also be deployed with an integrated referrals ecosystem which enables ‘one source of the truth’, shared between public directory and caseload management.

Trusted providers can be configured to send or receive referrals (or both) and there’s also a reporting mechanism to collect and understand outcomes of referrals made.

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Great value and flexibility

The Service Directory’s licence represents superb value for money and is inclusive of hosting, updates and backups.

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Customisable accounts, roles and permissions

We can customise user roles to the individual needs of your organisation and its network of partner provider agencies.

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Talk directly to a great team

Our team are friendly, knowledgeable and experienced. If you need to speak to someone about a support ticket we’re always available Monday to Friday, 8.30 to 5pm - and we’ll answer within 3 rings!

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Trusted by the following organisations

Enquire today and find out how Theseus solutions can empower your organisation with effective caseload management.