Theseus: Referrals Management

An innovative system supporting all types of referral networks - it’s ideal for organisations that need an easy-to-use system to work together efficiently.

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Unlimited referrals to an unlimited number of partner organisations

Theseus: Referrals Management can manage everything from simple inbound referrals to complex referral ecosystems with 100s of different organisations.

The flexible nature of the product supports centralised ‘hub-and-spoke’, distributed or outsourced delivery models.

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Flexible solution to referrals management solution

Theseus: Referrals Management enables partners to send or receive referrals, or both.

We know referral networks can be complex - that’s why Theseus: Referrals Management supports advisors by suggesting appropriate referrals based on your locally-defined rules.

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Easily collect and share referral outcomes

Easily share outcomes and feedback across the referral network.

Theseus: Referrals Management has built-in inter-agency reporting (subject to client consent) to enable referring organisations to understand outcomes of referrals made.

How Theseus: Referrals Management works

1 Refer anyone, anytime, anywhere

A pharmacy somewhere in Healthyshire: a Pharmacist explains to a patient that there may be weight loss options they've not considered A pharmacist completes a referral on a tablet device

2 Manage with ease and confidence

Moments later at the Healthyshire Hub: a caseload worker asks the patient how they'd describe their health The patient says they don't get as much exercise as they used to 5 minutes later, referral lands at Walk for Health: a notification goes off on a mobile device Walk for Health contact the patient, who agrees to meet them

3 Realise success, record, reward

A few weeks later, walking with new friends: the patient feels great to be active again Walk for Health record a successfull outcome This is also received by the Healthyshire Hub This is also received by the pharmacy
Securely receive self-referrals and professional referrals

Supports a broad range of single service or holistic referral interventions. Accept online referrals straight onto caseload through a secure interface that can be integrated with your service’s website.

Customisable referral assessment processes

Referral assessment processes are customisable to support holistic health and wellbeing interventions and inter-agency referrals between health and wellbeing hub advisors, social prescribing link workers, health professionals, service providers and VCSEs.

Theseus: Referrals Management comes with a comprehensive range of common assessment tools for integration into assessment processes, such as Q-Risk2 and AUDIT.

Delegated account management for referral agencies

Theseus: Referrals Management empowers partner providers to create and manage their own user accounts, eliminating administration overhead for your team.

Integrated consent model for inter-agency referrals

Theseus: Referrals Management features a GDPR-ready client-by-client consent model to control data sharing between partner agencies in accord with the wishes of the citizen.

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Perfectly tailored to your unique service model

Theseus supports hub and spoke models, and any combination of in-house delivered, outsourced and distributed services. If you need to add another service with different caseload requirements, Theseus enables you to do this easily and cost effectively.

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Robust and secure caseload management

Theseus is a proven platform for District, County and Metropolitan use. No more messy and incomplete paper trails - Theseus enables you to store all client information in a secure unified system.


Talk directly to a great team

Our Theseus team are friendly, knowledgeable and experienced. If you need to speak to someone about a support ticket we’re always available Monday to Friday, 8.30 to 5pm - and we’ll answer within 3 rings!

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Trusted by the following organisations

First Contact Plus
Derbyshire County Council
Leicester City Council
Durham County Council
Enfield Council
City of York Council
Unity Bristol
Hartlepool Council
Stockport Metropolitan Borough Council
Essex County Council
NHS Pennine Care Foundation Trust
St Helens Council
Leicestershire County Council Logo

Social prescribing ecosystem with triage-generated smart referral suggestions and outcome reporting

Leicestershire County Council

Read case study on Leicestershire County Council

Enquire today and find out how Theseus solutions can empower your organisation to deliver better integrated health and wellbeing provision in your locality.

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