Keep clients engaged, reduce missed appointments, and simplify communication with automated emails.
Deliver bulk or ad-hoc messages to individuals or groups
Fully customisable templates with client and event details
Automated appointment reminders sent at the right time
The Email Module helps services stay connected with clients before, during, and after their appointments. Whether it’s a gentle automated reminder that reduces costly no-shows, a quick ad-hoc message to an individual, or a circular update to an entire group, The Email Module is simple to configure and fully integrated with Theseus.
Templates with placeholders pull real-time details from the client record – such as name, date, time, and location – so every email message is accurate and personal. Emails are always sent in line with consent settings, giving both services and citizens confidence in communication.
Timely reminders keep attendance rates high.
Automate routine messages and free staff for higher-value work.
Deliver updates instantly to individuals or groups.
Respect consent preferences and data security requirements.