Open the door to self-referrals and professional referrals with secure, customisable, fully branded online forms.
Secure, web-based referrals can be sent without requiring an account
Customisable and branding for a seamless client experience
Pairs well with the Directory of Service and Partner Portal
The Referrals Module makes it easy for citizens and professionals to connect with your services, even if they don’t hold a Theseus account. Using a simple, secure web-form, individuals and organisations can submit referrals directly into your system, whether for themselves, as a concerned relative, community connectors, charities, or local support groups.
Each referral is received on an inbound referrals dashboard, where your team can quickly decide whether to accept the referral onto caseload or decline it if it isn’t suitable.
Open your service to citizens, families, and community groups who may otherwise face barriers.
Capture referral information securely in Theseus without email back-and-forth.
Provide a familiar, branded experience that reassures citizens about data security.
Give teams a central dashboard to review, accept, or decline referrals quickly.
Connect seamlessly with community assets via the Directory of Service.
Pair with the Partner Portal Module, enabling partner organisations to receive referrals, add notes and record outcomes.
