Coordinate appointments, events, and group sessions across services with real-time availability and zero double-booking.
Unified calendars for staff, locations, events, and activities
Live availability with configurable working patterns
Instant booking directly from the client record
The Diary & Booking System Module gives your teams a clear, real-time view of who’s available, where, and when. Bookings are quick, accurate, and aligned to how your services actually operate. From individual appointments to group sessions and waiting-room status updates, everything runs through a single, intuitive calendar.
You can also engage seamlessly with teams in the field when using the Mobile Worker Module – giving staff secure access to diaries and bookings from any device, anywhere.
Save time by filtering calendars by user, location, or activity to find the right slot instantly.
Improve accuracy with built-in availability checks that prevent double-booking.
Boost productivity by moving seamlessly between the calendar and the client record.
Enhance oversight by managing group sessions and waiting rooms with live status updates.
Increase efficiency by restricting staff availability to the right locations and activities.
It’s easy for workers to take ownership of their own diaries and availability.
The Diary & Booking System provides a powerful, filterable calendar that lets you view availability by system user, location, event type, or any combination of attributes. From this single view, staff can jump directly into the details of an appointment or activity within the client record. Creating new bookings is effortless – just select a free slot and Theseus automatically checks availability to prevent double-booking, ensuring every schedule stays accurate and reliable.
If your service uses groupwork in Theseus, the calendar view can also be used to manage groupwork sessions.
Services can also use the module to manage waiting rooms for service delivery settings. The calendar view supports real-time appointment / event status updates including client arrivals, client waiting, and appointments in progress.
Availability can be configured to match exactly how services operate, with flexible working patterns that define where and when staff are available, including restrictions by location or activity type. Additional ad-hoc availability or unavailability (such as meetings, holidays, or overtime) can also be recorded, ensuring diaries always reflect reality. Each agency or service retains control over its own working patterns, event types, and durations. However, inter-agency visibility and cross-service booking can be enabled where collaboration is required.
Teams delivering programmes such as exercise by referral, stop smoking and weight management.
Hubs with waiting rooms needing live arrival and “in progress” visibility.
Services and individuals delivering support across multiple locations.