Assertive Outreach for Theseus: Drug and Alcohol Case Management

An innovative new bolt-on available for Theseus: Drug and Alcohol case management customers supporting effective face-to-face client engagement in a street setting, including with rough sleepers and clients with no fixed abode.

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How Theseus Assertive Outreach Works

A fully responsive interface is provided enabling Outreach Workers to engage with clients using any smartphone or tablet on 4G.

Outreach Workers can search existing Outreach Assessments to continue work with an active client, or start a new Outreach Assessment.

For each Outreach Assessment created, the client is accepted onto caseload within your existing Theseus: Drug and Alcohol case management system.

Feet walking

Professional street engagement

Supports professional workflows to record substance misuse engagements in the field

Phone texting

Reach the hard to reach

Facilitates ongoing dialogue with the most vulnerable members of society, including rough sleepers

Forms with hand

Reduce risk

Effective mitigation of risks associated with paper notes where personal data can be easily lost or misplaced


Safe and secure

No personal or sensitive data is stored on the device and all transmission is encrypted

Old fashioned clock

Save time

Maintain one source of the truth - case notes don’t need to be typed-up or re-keyed

Organisation chart

Flexible Outreach delivery

The Outreach Team can be a separate organisation to the NDTMS provider

Trusted by the following organisations

First Contact Plus
Derbyshire County Council
Leicester City Council
Durham County Council
Enfield Council
City of York Council
Unity Bristol
Quit Ready
Stockport Metropolitan Borough Council
Essex County Council
NHS Pennine Care Foundation Trust
Leicestershire County Council

Enquire today and find out how Theseus solutions can empower your organisation with effective caseload management.